TRAINING ADDRESS CHANGED TO BROWN COW SWEETERY--103 SW Park Street Making the decision to keep learning is what makes us better people, employees, business owners and more! The Chamber of Commerce’s Bee Business Savvy Training Series is here to help. By participating in this live course for just one hour, two days in a row, you can receive a certificate on the topic of “Telephone Skills and Quality Customer Service”. You must attend both days to receive your certificate. Register for this complimentary class and mark your calendar for Thursday, September 28th and Friday, September 29th from 12:00 – 1:00 PM at Brown Cow Sweetery. (Please park on the side of the building or further down the street) Here are the learning outcomes you should be able to master at course completion: Describe the challenges of telephone customer service in today's world. Cultivate an excellent phone voice. Demonstrate first impressions. Describe methods for better listening. Describe ways to keep the conversation going. Describe conference calls and international calling etiquette. Describe etiquette for call transfers and holds. Describe best practices for using voicemail and taking messages. Summarize when to screen calls. Summarize best methods for selling on the telephone. Describe methods for soothing irate customers. Recognize when you have to say ''no''. Bring your lunch or order it at Brown Cow, if you would like and we'll supply the water and cookies.
Making the decision to keep learning is what makes us better people, employees, business owners and more! The Chamber of Commerce?s Bee Business Savvy Training Series is here to help. By participating in this live course for just one hour two days in a row you can receive a certificate on the topic of ?Telephone Skills and Quality Customer Service?. Register for this complimentary class and mark your calendar for Thursday, September 21st and Friday, September 22nd from 12:00 ? 1:00 PM at the Visitor Center (Chamber) 55 S Parrott Ave. Okeechobee, FL 34972
Exciting Opportunity to Elevate Your Professional Skills! Join our ''Telephone Skills and Quality Customer Service'' course to master the art of effective telephone communication!
Exciting Opportunity to Elevate Your Professional Skills! Join our ''Telephone Skills and Quality Customer Service'' course to master the art of effective telephone communication!
Are you ready to take charge of your life and achieve your goals like never before? Our upcoming Time Management course is designed to empower you with essential skills for success!
Are you ready to take charge of your life and achieve your goals like never before? Our upcoming Time Management course is designed to empower you with essential skills for success!
Have you ever wanted to try scrapbooking but don't know where to start? Sign up for a Scrapbooking Class at the Okeechobee Library on Wednesday, September 27th @ 10:30 a.m.
Printed courtesy of www.okeechobeebusiness.com/ – Contact the Chamber of Commerce of Okeechobee County for more information.
55 S. Parrott Ave, Okeechobee, FL 34974 – (863) 467-6246 – info@okeechobeebusiness.com